Responsible Gambling at Hadesbet Casino

We are committed to safer gambling and to making sure play remains controlled and enjoyable. Our aim is to protect players by offering clear tools and support so that anyone can set boundaries, take breaks or get help when they need it. We encourage responsible choices and provide straightforward options to manage activity on your account.

Player protection principles

We take player safety seriously. We apply prevention measures, monitor account activity for signs of risk, and act promptly if we detect behaviour that suggests harm. We balance privacy with the need to intervene where necessary and to refer players to specialist support.

Activity-control tools

You can manage your account with a set of built-in controls designed to limit spending and time online. These tools are available in your profile and can be adjusted at any time. Changes intended to reduce risk take effect immediately; increases may include a cooling-off period.

Available controls

• Deposit limits - set daily, weekly and monthly caps.
• Loss limits - limit how much you can lose over a chosen period.
• Session time limits - set maximum play time per session with reminders.
• Cool-off periods - short breaks from 24 hours up to 6 months.
• Self-exclusion - longer exclusions from 6 months up to lifetime.
• Account break options - temporary suspension with easy reactivation after the cooling period.

Deposit limits

Deposit limits are the simplest way to control spend. You can set or lower daily, weekly and monthly limits in your account. Lowering a limit takes effect straight away. To raise a limit we apply a 24 hour cooling-off before the new level becomes active.

Loss limits

Loss limits cap the total net losses over a set time frame. These help prevent short-term spikes in losses and are applied alongside deposit limits. Loss limits are enforced immediately and can be reviewed with our support team if needed.

Time limits and session controls

Set session time limits and receive on-screen reminders when you reach them. You can also enable automatic log-out, daily play summaries and optional time-outs to encourage regular breaks and better balance.

Self-exclusion and account breaks

If you need a longer break you can choose self-exclusion from 6 months to permanently. We also support registration with GamStop for UK players to block access across participating operators. During self-exclusion the account is closed for the chosen period and reactivation requires a formal request and verification once the period ends.

Signs of problematic behaviour

Look out for warning signs such as chasing losses, spending more than intended, hiding activity from others, neglecting responsibilities, or feeling unable to stop. If you notice these changes for yourself or someone close to you, consider using our tools or seeking external help.

Practical tips to stay in control

• Set realistic deposit and loss limits before you start.
• Use session timers and take regular breaks.
• Only gamble with money you can afford to lose.
• Avoid gambling under stress or after drinking alcohol.
• Discuss concerns with someone you trust and consider self-exclusion if needed.

Professional help and support organisations

If you need extra support, contact specialist services. Helpful UK resources include GambleAware, GamCare and GamStop. You can also call the National Gambling Helpline on 0808 802 0133 for confidential advice. International options include Gambling Therapy and BeGambleAware. If you want us to assist in finding support we will provide guidance and refer you to these organisations.